Our corporate values
Our Corporate Values run through our operations as well as our name:
Integrity – Over the past 20 years of trading, Medicare has built upon its relationships and level of integrity with suppliers, buyers and end users. We do this by aiming to do the right thing at all times and in all circumstances. We believe in cultivating honest, dependable and mutually respective relationships – this enables us to deliver at the highest level possible. Sometimes this involves rethinking our approach and practices and sometimes it involves having challenging conversations; it might not always be the easiest path but it is always the right path.
Commitment to innovate – To innovate is to develop & evolve. Our business has been built upon reinvesting funds to develop products using the latest technology and clinician involvement - vital for us to create sustainable competitive advantage as well as better meet clients’ ever changing needs. Product design and development needs to be continuous and extensive. We do have some solid tried and tested products, but we never “rest on our laurels” and are constantly looking to stream-line products and processes to better fit clients’ needs and protect the environment.
Achieving quality – We demonstrate our high level of quality through our adherence to a number of quality management standards, including ISO 9001 and ISO 13485. Our manufacturing processes are regularly audited for compliance with these standards and our products undergo some of the most rigorous quality control tests and checks in the world, for example our surgeons’ gloves are 100% air-tested for breaches and our packaging undergoes strength and breach testing. This is essential for us to confidently supply some of the highest quality medical products available.
Reliability - With the combination of our commitment to quality and our well-established, strong and ethical supply chain relationships, we offer one of the most reliable services in the industry. We will always go the extra mile to ensure our products are delivered on time and in tip-top condition, we have worked hard to ensure our products are market leaders and we will never offer a product that does not meet our ethos and commitment to quality. Our uncompromising commitment to be the best means we set our standards high and take pride in meeting the challenge.
Environmental sustainability – Our global future depends upon us promoting environmental sustainability in how we go about our business today. It is important that we monitor the use of natural resources and the carbon footprint created in the daily manufacture of our goods. We expect our manufacturers to comply with global, national and local environmental standards and requirements and to be innovative in their product development and manufacture for the generations to come. Our commitment to this is demonstrated in our adherence to ISO 14001 and all its stated aims.